Job Description

**Additional Considerations (if any):**Night & Weekend Shifts Required**-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** Barista**Department:** Coffee Shop**FLSA**: Non-Exempt**General Function**:As a Coffee Shop Barista, this position will be responsible for reviewing and filling customer orders for the day, handling food in a safe manner and ensuring the work area is always clean and neat. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations:**Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Food Service Director; Coffee Shop Department ManagerPositions that Report to you: None**Primary Duties and Responsibilities**:* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.* Makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customers by: (examples include) + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.* Takes customer orders at the counter.* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.* Handles food in a safe manner and ensures the work area is always clean and neat.* Reviews the status and appearance of the food for freshness.* Ensures that an adequate food supply is ready and on hand and develops or follows a production list.* Anticipates product needs for the department on a daily basis* Prepares and replenishes product as necessary.* Checks in product, puts product away, and may review invoices.* Runs the department registers and receives payment, makes change, etc., where applicable.* Removes trash in a timely manner.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time**Secondary Duties and Responsibilities:*** Washes dishes as necessary.* Orders product and supplies as necessary.* Prices products for customers as necessary.* Assists in other areas of store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities and Worker Characteristics:*** Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.* Ability to do simple addition and subtraction; copying figures, counting and recording.* Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.**Education and Experience:**Less than high school or equivalent experience and six months or less of similar or related work experience.**Physical Requirements:*** Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.* Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**:The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, and possible electrical shock and temperature extremes.**Equipment Used to Perform Job:**Standard tools and equipment used in a coffee shop environment including disposal, trash compactor, dishwasher, register system, ice machines, pop machine, scales, and knives.**Contacts:**Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.The anticipated hourly starting wage for this position is $13.50 to $16.80 depending on experience.For information on company benefits visit .Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.* #J-18808-Ljbffr Hy-Vee

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