Job Description

Job Description

Job Description

Salary: $77,653

The Housing Manager is responsible for ensuring the successful implementation and management of SAVEs Housing Program. The Manager oversees all aspects of the program, including eligibility determination and intake process, distribution of rental assistance and other financial aid, development/coordination of program services such as financial literacy workshops and employability services, and training and supervision of program staff. This position works closely with the Director of Programs and the finance team to monitor the usage of grant funds and ensure compliance with funding source requirements. The Manager is also responsible for developing and maintaining strong relationships with housing agencies, community non-profits and landlords in Alameda County and the surrounding areas to secure and increase permanent housing availability and supportive services for domestic violence survivors. The manager works closely with the Director of Programs and other SAVE staff to develop employment/vocational, and educational resources and opportunities for housing clients. The manager is a part of the Leadership Team and works closely and collaboratively with other managers and directors to ensure the success of SAVEs mission.

Description of duties:

• Supervise and ensure the coordination and delivery of all services of the housing program including: the eligibility, application, and enrollment processes; ongoing case management and supportive services; provision of rental payments and other client financial assistance.
• Ensure compliance with funder (including CalOES and HUD) requirements by maintaining a thorough understanding of the relevant contracts.
• Work closely with the finance team to monitor the direct client assistance payments and the overall budget of the program.
• Work closely with the Director of Programs to evaluate and monitor the success of the program and provide strategic thinking to inform ongoing program improvements.
• Develop the annual program budget.
• Support fundraising/grant writing efforts to ensure the sustainability of the program.
• Actively seek opportunities to deepen SAVEs relationship with partner agencies, the Alameda County Continuum of Care, local landlords and other potential allies with the goal of disseminating information and developing relationships that will contribute to the success of the housing program.
• Maintain up-to-date knowledge and education related to domestic violence laws, trends, and other related topics
• Supervise, train, and support program.
• Develop, monitor, and revise (as necessary) program guidelines and procedures.
• Maintain a directory of housing assistance providers and related resources.
• Create opportunities for volunteers to assist survivors with housing applications, searches, accompaniment, interpretation/translation, workshops, and other matters.
• Oversee the maintenance of housing client files, ensuring the receipt and retention of necessary documentation related to financial assistance provided.
• Submit monthly statistical reports and ensure completion of monthly and quarterly funder reports.
• Attend agency staff meetings, team meetings, and other meetings and trainings as required.
• Meet with the Director of Programs for supervision regularly and as needed.
• Maintain up-to-date knowledge of issues and challenges faced by survivors who are unhoused, as well as resources that may be available to them.
• Maintain up-to-date knowledge of trends and laws that impact survivors of gender based violence and people who are unhoused.
• Travel as required (in agency vehicle or personal vehicle) to attend meetings or trainings, transport clients, and conduct other agency business.

General Duties: (shared by all direct service staff)

• Respond to crisis calls and walk-in clients in a caring, informative, and non-judgmental fashion.
• Maintain up-to-date files and records of all services provided.
• Provide client transportation.
• Attend all required meetings, including staff meetings, trainings, consultations, and retreats.
• Assist with training new staff members and volunteers.
• Assume responsibility for site security and safety as needed.
• Provide input into program planning and development.
• Assist with maintaining program operations and office functions as needed.

EDUCATION AND EXPERIENCE/QUALIFICATIONS:

REQUIREDKnowledge, Skill, Education/Training, and Experience Requirement(s)

• Bachelor's degree in human services, social work, counseling, psychology, criminal justice, or related field.
• At least 4 years of experience providing direct services at a domestic violence agency or other crisis services organization.
• At least 2 years experience training and supervising direct service staff.
• Must possess a valid California driver's license, insurance, and access to an automobile. Proof of insurance and loss payee endorsement is required. Must meet the agency's driving requirements.
• Computer literate with knowledge of MS Office (Word, Excel, Outlook, Publisher) and client tracking databases.
• Must have completed or be willing to complete the state-mandated 40-hour domestic violence counselor training.
• Possess a strong knowledge of social services and resources relevant to our client population.
• Demonstrated understanding of the challenges faced by marginalized, unserved/underserved communities.
• Demonstrated understanding of a client-centered, trauma-informed approach to working with people experiencing domestic violence
• Ability to adapt to a variety of environments or work demands.
• Ability to maintain a high level of consciousness and sensitivity to client needs and domestic violence issues.
• Ability to communicate effectively.
• Ability to work independently.
• Willingness to work flexible hours, including evenings and weekends.Willingness to adjust schedule on a weekly basis if needed, as directed by the Director of Programs.
• Ability to work in a crisis-oriented environment.

PREFERREDKnowledge, Skill, Education/Training, and Experience Requirement(s)

• Work in the domestic violence field in a direct services capacity.
• Bilingual in a language commonly spoken in our client population.
• Prior experience delivering HUD-funded housing services.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.While performing the duties of this job, the employee is occasionally required to remain in a stationary position; move, traverse; sit; operate, activate, use, prepare, and position; perform repetitive motion, data entry; ascend/descend, work atop, traverse; position self (to), move; communicate, detect, discern, convey, and express oneself, exchange information; understand and distinguish speech and/or other sounds. The employee must occasionally move, transport, position, put/remove, or install up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to the weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Equal Employment Opportunity: As an equal opportunity employer, SAVE supports equal opportunity for employment and advancement free of race, color, religious creed, ancestry, national origin, age, sex (includes sexual harassment) pregnancy (childbirth or related medical conditions), marital status, sexual orientation (heterosexuality and bisexuality), medical condition (cancer and genetic characteristics), mental and physical disability (includes HIV and AIDS), political affiliation/opinion, Veterans status, or request for family leave. SAVE is committed to ensuring that the work environment of SAVE employees is free from discrimination, harassment, and retaliation.

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