Job Description

Job Description

Job Description

About Us
We are a growing healthcare practice specializing in hearing care, and we’re looking for a motivated Call Center Sales Representative to join our team. In this role, you will be the first point of contact for many of our patients, playing a key part in building trust, scheduling appointments, and driving business growth.

What You’ll Do

• Answer inbound calls from patients across multiple practice locations.
• Make outbound calls to existing and former patients to schedule or confirm appointments.
• Provide excellent customer service and build rapport with patients.
• Handle appointment scheduling with accuracy and efficiency.
• Support the team by assisting with call overflow when needed.
• Work toward measurable goals with the opportunity to earn commission.

What We’re Looking For

• Previous call center, sales, or customer service experience preferred.
• Strong communication and listening skills.
• Comfortable making outbound calls and handling inbound inquiries.
• Detail-oriented with excellent organizational skills.
• Motivated by results and enjoys working in a fast-paced environment.

What We Offer

• Starting remote, with eventual transition to in-office.
• Base hourly rate plus the potential to earn commission.
• Training and ongoing support.
• Opportunity to grow in a rewarding healthcare field.
• A chance to make a real difference in people’s lives.

THIS POSITION IS LOCATED IN DAVENPORT, IA AND IS NOT REMOTE.

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