Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...goals of Vizient's Data Operations Technology team. You will utilize programming tools and your experiences with health care data to explore health care informatics challenges and to explore opportunities to create novel and reliable analyses/models/applications. You will...
Job Description Job Description Job Title: Corporate Commercial Contracts Attorney Location: St. Louis, MO Work Schedule: Hybrid 3 days in-office (T/W/Th), 2 days remote (M/F) Reports To: Legal Department Leadership Position Overview We are seeking...
...Job Description Job Description We are seeking a Dermatology Medical Assistant to become a part of our team! You will perform routine administrative and clinical assignments to keep the medical facility running smoothly. Candidates may be considered for full or part...
The ServiceNow Developer will be responsible for the design, development, and maintenance of ServiceNow applications and modules to enhance IT service management within the organization. This role requires collaboration with various teams to ensure that ServiceNow functionality...
/ Loyalsock Township School District Varsity Boys Basketball Coach 2025-2026 The Loyalsock Township School District is seeking to hire its next Varsity Boys Basketball Coach. As one of the premier programs in the area for many years, we are looking for an experienced...