Job Description

Technical Skills: ServiceNow IT Operations Management Role Description: Design, build and configure applications to meet business process and application requirements. As a ServiceNow Senior Developer, you will be at the forefront of designing and implementing advanced solutions within the ServiceNow platform. Your role will be pivotal in developing and customizing ServiceNow applications and services, focusing on IT Service Management (ITSM) and Configuration Management Database (CMDB). You will leverage your expertise to optimize the Hardware Asset Management (HAM) and Software Asset Management (SAM) processes. Additionally, your responsibilities will include enhancing the Human Resources Service Delivery (HRSD) module to streamline HR operations. Your ability to integrate ServiceNow with other systems using REST and SOAP protocols will be crucial, as will your proficiency in utilizing the Flow Designer for workflow automation. Your success in this role will be facilitated by your in-depth knowledge of ServiceNow's capabilities and your ability to apply this knowledge to real-world business challenges. You should be well-versed in the Certified Implementation Specialist (CIS) requirements for both HRSD and ITSM. Familiarity with ITIL frameworks and Agile methodologies will be beneficial, as these will guide your approach to ServiceNow implementation and development projects. Your problem-solving skills and ability to innovate will be key assets, enabling you to deliver tailored solutions that drive efficiency and effectiveness within the organization. To excel as a ServiceNow Senior Developer, you should bring a rich background in ServiceNow development, with a track record of successful project completions. Experience with the latest ServiceNow features and updates will keep you ahead of the curve, ensuring that the solutions you develop are not only robust but also aligned with current best practices. Your collaborative spirit will be important, as you'll work closely with cross-functional teams to understand their needs and translate them into functional ServiceNow applications. Your commitment to continuous learning and improvement will help maintain the high standards of development and innovation expected in this role. Here is what you need: ITSM CMDB HAM SAM HRSD Integrations REST SOAP Flow designer Implementation Bonus if you have: CIS HRSD

CIS ITSM

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