ServiceNow CMDB Engineer (Irving) Job at Summit Tech Partners, Irving, TX

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  • Summit Tech Partners
  • Irving, TX

Job Description

ServiceNow CMDB Engineer

Location: Irving, TX (Onsite, 5 days/week)

Employment Type: Full-Time, Direct Hire (W2 Only No sponsorship available)

About the Role

Were seeking a skilled and driven ServiceNow CMDB Engineer to join our team in Irving, TX. This is a hands-on, onsite role focused on designing, implementing, and maintaining a robust Configuration Management Database (CMDB) aligned with ServiceNows Common Service Data Model (CSDM). Youll play a critical role in enhancing IT operations, asset management, and service delivery across the enterprise.

Responsibilities

  • Architect, configure, and maintain the ServiceNow CMDB to support ITOM and ITAM initiatives
  • Implement and optimize CSDM frameworks to ensure data integrity and alignment with business services
  • Collaborate with cross-functional teams to define CI classes, relationships, and lifecycle processes
  • Develop and enforce CMDB governance, data quality standards, and reconciliation rules
  • Integrate CMDB with discovery tools and external data sources
  • Support audits, compliance, and reporting requirements related to ITIL processes
  • Troubleshoot and resolve CMDB-related issues and performance bottlenecks

Qualifications

  • 3+ years of hands-on experience with ServiceNow CMDB and CSDM implementation
  • Strong understanding of ITIL practices and ITOM/ITAM modules
  • Proven ability to manage CI lifecycle and maintain data accuracy
  • Experience with ServiceNow Discovery, Service Mapping, and integrations
  • ServiceNow Certified System Administrator (CSA) or higher certifications preferred
  • Excellent communication and documentation skills
  • Must be authorized to work in the U.S. without sponsorship

Perks & Benefits

  • Competitive compensation package
  • Collaborative and innovative work environment
  • Opportunity to work with cutting-edge ServiceNow technologies

Job Tags

Full time, Part time,

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