We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...BAYADA Home Health Care is looking for a Registered Nurse (RN) who has a passion for intentional one-to-one care to join our... ...training *Benefits subject to employment type What makes private duty nursing different than home health visits? Offers traditional...
...with a staff member We're looking for a skilled residential HVAC Installer with at least 4-6 years of experience. You'll lead... ...homeowners and team members - Supervise small teams, mentor apprentices, and maintain a culture of accountability - Ensure high-quality...
...to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork...
...Job Description: Responsibilities Design mobile interfaces for iOS and Android Work... ...4+ years of experience in mobile UI/UX design Portfolio showcasing mobile-first... ...testing Able to work independently and in a remote agile team Excellent communication and...
...) Duties Under the supervision of theSocial Media Supervisor, support the overall objectives... ...Attend events to capture content of ministry at work # May be required to capture video content during designated work from home days # Other duties and projects as...